Resume
Experience
Mailchimp, Atlanta, GA — Employee Experience Program Manager*
JANUARY 2019 - PRESENT
Identifies potential partnerships within the customer base, such as talent for speaking engagements, workshops, and ERG events, as well as small businesses for internal swag projects.
Transitioned all of Mailchimp’s in-person employee engagement events to virtual during the pandemic. Developed programming that scaled well virtually, such as weekly meditation, cooking demonstrations, and Night School.
In 2020, aside from the weekly meditation series, I hosted more than 25 unique events.
Manages Mailchimp's internal online swag store, including evaluating user experience and updating inventory. Maintains relationships with external partners to optimize site performance and facilitate shipping to 1200+ employees.
Produces Mailchimp's internal podcast, researching topics, recording interviews, and mixing and editing each episode.
Aligned all 8 Business Employee Resource Groups in their goals, programming, and outreach. Fostered a community of collaboration and intersectionality, to provide more cohesive and complementary initiatives.
Writes company-wide communications for Slack and email, announcing programming and reminders for upcoming events.
Built and curates an internal directory showcasing the small businesses and creative pursuits of Mailchimp employees.
Prior to COVID, produced an in-person counterpart,, hosting seasonal markets.
Partnered with Libro.fm to provide an accessible alternative to our physical book program, while supporting independent bookstores across the country.
Assists with the planning and coordination of Mailchimp’s presence in the Atlanta Pride Parade. This includes creating and distributing swag for more than 250 employees to hand out.
Serves as a cultural touchpoint for new and existing employees, with strong relationships across the organization and a deep knowledge of company history and culture.
* I served as the Employee Events Coordinator from January 2019 until June 2020, when I was promoted to Employee Events Producer. I was set to be promoted to Employee Events Program Manager in September 2021. I have been acting in this role, but due to the acquisition by Intuit, official promotions were paused.
Hello Gem Events, Los Angeles, CA — Event Planner
JUNE 2021
Assisted on weekend coordination for high-budget wedding, over 3 locations and 200 guests.
Cult Carts, Atlanta, GA — Director of Operations
AUGUST 2018 - JANUARY 2019
Managed simultaneous events, from concept to production, including proper staffing and inventory management.
Led and participated in the making, baking, packaging, and shipping of 4200 custom cookies to all 120+ Madewell stores to celebrate the launch of Madewell Mens.
Shades of Green Permaculture, Decatur, GA — Design Assistant
AUGUST 2018 - JANUARY 2019
Rendered multimedia documents showcasing finished landscape design, water management, and site plans for client presentation packages.
Assisted designers in executing and estimating planting plans, including schools, residential, and commercial projects.
Madewell, Atlanta, GA — Keyholder
NOVEMBER 2016 - AUGUST 2018, NOVEMBER 2019 - JANUARY 2020
Managed the registers and trained new employees on check-out protocol.
Lead the visuals team for our high-volume store.
Processed hundreds of online orders per week.
Excelled in sales and always met or exceeded KPI goals.
Planned partnership events with local makers and influencers.
By request, briefly returned as a seasonal employee in late 2019, and will do so again February 2022 for the Men’s Store opening.
Rodgers Greens & Roots, Douglasville, GA — Farm Hand & Market Lead
MAY 2018 - DECEMBER 2018
Harvested organic veggies and facilitated restaurant orders for 25+ Atlanta-area restaurants.
Oversaw Saturday market in Morningside, and assisted with Peachtree Road Farmers Market.
The farm won Atlanta Magazine’s Best of Atlanta in 2018.
Modern Mystic, Atlanta, GA — Sales Associate
MAY 2018 - OCTOBER 2018
Provided top-notch customer service to a wide ranging customer base, by being versed in multiple metaphysical subjects.
Could identify and name properties of 50+ crystals and minerals.
As the most experienced associate, trained coworkers on customer service best practices.
Okaloosa County, FL — Substitute Teacher
AUGUST 2016 - NOVEMBER 2016
Provided on-demand instruction to middle school students.
Specified in Math instruction.
Ballet Austin, Austin, TX — Camp Chaperone
JUNE 2016 - AUGUST 2016
In charge of middle and high school students during Ballet Austin’s 6 week summer intensive.
Planned events and activities to enjoy their time in Austin, while getting world-renowned training.
Cegu Valley Farm, Labasa, Fiji — Farm Hand
MARCH 2016 - JUNE 2016
Lived and worked on a permaculture teaching farm, assisting in daily and long term projects.
Specifically bee keeping, raising chickens, managing eggs, building accessory structures, and managing the greenhouse.
Starbucks, Crestview, FL — Barista
SEPTEMBER 2015 - MARCH 2016
Certified barista providing hand-crafted drinks in a high-volume store.
Excelled at meeting ambitious KPI’s in the drive-thru.
Quickly became a trusted and valued employee due to being a quick learner and a personable customer service expert.
Header photo by Albrica Tierra
School
Auburn University, Auburn, AL — Environmental Design
AUGUST 2010 - AUGUST 2015
BA in Environmental Design, Minor in Sustainability Studies
Sailing Club President
Orientation Leader
Tech Skills
Adobe Audition
Adobe Premiere
Adobe Photoshop
Adobe Illustrator
Adobe InDesign
Google Sites
Mailchimp
Hindenburg
Descript
Zencaster
Zoom (as an event platform)
Brightcove
Canva
Squarespace
Shopify
Trello
Google Suite
Slack
Microsoft Office
Work-shops
IDEO - Storytelling for Influence Certificate
Spring 2021
UnionDocs - Radio Boot Camp with Sally Herships
Summer 2021
Atlas Obscura - The Art of the Interview with Hrishikesh Hirway
Winter 2021
Awards
Mailchimp People Team
Collab Lab Award
Q4 2020
Mailchimp Culture Team
Catalyst Award
Q4 2019
Auburn University
Dean’s List
Summer 2014
Delta Gamma, Delta Sigma
Eva Webb Loyalty Award
Spring 2012
Working On
Black & white film developing
Ruby